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Table of Contents:

1. Company and contact details

2. Application

3. The offer

4. Prices and shipping costs

5. The agreement

6. Right of cancellation

7. Costs in case of cancellation

8. Delivery and implementation

9. Payment

10. Conformity and guarantee

11. Complaints

12. Disputes

1. Company and Contact details

Canboli is a registered trademark of Orimpex BV. This web shop is owned and managed by Orimpex BV, a company incorporated under the law of The Netherlands.

Registered and visiting address: Damzigt 20C, 3454 PS De Meern

Phone                                                 : +31 (0) 307 370 642

E-mail                                                  : info@canboli.com

Chamber of Commerce no.               : 30231928

VAT no.                                                 : GB 8186.66.687.B01

2. Application

  1. 1.     These terms and conditions apply to every offer of Orimpex BV on each contract through www.canboliwebshop.com with the consumer.
  2. 2.     Before the contract is concluded, the text of these terms and conditions is made available to the consumer.

3. The offer

  1. 1.      Although the information has been compiled as carefully as possible, it cannot be excluded that information is incorrect, incomplete and / or not up-to-date.
  2. 2.      Obvious mistakes or errors in the offer and the information on www.canboliwebshop.com will not bind Orimpex BV.

4. Prices and shipping costs

  1. 1.       Product prices stated at www.canboliwebshop.com are in euros and include 21% VAT. These prices exclude the transport costs.
  2. 2.       For transport Orimpex BV charges the necessary shipping costs, which will be exposed to the consumer during the ordering process prior to payment.

5. The agreement

  1. 1.       The contract is concluded at the moment the consumer accepts the offer and meets the corresponding conditions.
  2. 2.       If the consumer has accepted the offer electronically, Orimpex BV confirms immediately electronic receipt of acceptance of the offer. Until receipt of this acceptance has not been confirmed by Orimpex BV, the consumer may cancel the contract.
  3. 3.       For the electronic conclusion of the agreement Orimpex BV has taken appropriate technical and organizational measures to protect the electronic transmission of data in a secure web environment. The website makes use of an SSL connection. Consumer information provided to Orimpex BV will be treated carefully and confidentially. Orimpex BV will not provide personal information to other parties, except third parties that are involved in the execution of the order.
  4. 4.       All orders are subject to acceptance and availability. We have tried to ensure that our stock availability shown on this website is as up-to-date as possible. However, if the goods consumer has ordered are not available from stock, we will contact the consumer by e-mail or phone (if details have been given). Consumer will have the option either to wait until the item is available, to choose an alternative item or to cancel the order.

6. Cancellation rights

  1. 1.       When purchasing products, the consumer can cancel the contract without giving any reason  within 14 days. This reflection period commences on the day following receipt of the product by the consumer or a previously by consumer designated and to the entrepreneur announced representative. However, consumer needs to notify us if you wish to cancel your contract.
  2. 2.       During this period the consumer will treat the product and packaging carefully. He will only unpack the product as far as necessary to see whether he would prefer to retain. If consumer wishes to use the cancellation right, he will return the product with all accessories and - if reasonably possible - in their original condition and packaging to Orimpex BV in conformity with the reasonable and clear instructions as stated on this website.

7. Costs in case of cancellation

  1. 1.       If the consumer exercises his right of cancellation, Orimpex BV will refund the amount paid as soon as possible but no later than 30 days after the return or cancellation.
  2. 2.       The shipping costs of the return will be at consumer’s own account and risk.
  3. 3.       If it concerns an exchange, the costs of returning will be at consumer’s account, but the  re-shipping costs will be at the account of Orimpex BV.

8. Delivery and implementation

  1. 1.       Orimpex BV will take utmost care of the execution of orders for products.
  2. 2.       The place of delivery is the address that the consumer has made known to Orimpex BV.
  3. 3.       Orimpex BV aims accepted orders to be sent within 3 working days after receipt of payment, however latest within 30 days. If the delivery is delayed, or if an order is not or only partially carried out, the consumer will be contacted no later than 30 days after the order was placed. In this case the consumer has the right to terminate the contract without penalty.
  4. 4.       In case of cancellation in accordance with the preceding paragraph, Orimpex BV will refund the amount that consumer has paid as soon as possible but no later than 30 days after cancellation.
  5. 5.       The risk of damage and / or loss of products rests with Orimpex BV until the moment of delivery to the consumer or a pre-designated and Orimpex BV announced representative, unless otherwise expressly agreed.

9. Payment

  1. 1.       The consumer can pay electronically in several ways. Payment must be made prior to delivery.
  2. 2.       After receipt of payment the order will be processed. If Orimpex BV has not received the payment within 14 days, the order will be canceled.

10. Conformity and Guarantee

  1. 1.       Orimpex BV warrants that the products comply with the contract, the specifications stated in the offer, the reasonable requirements of reliability and / or usability and on the date of the conclusion of the agreement existing legal provisions and / or government regulations. 
  2. 2.       All Canboli products are GOTS certified. The Global Organic Textile Standard (GOTS) is a globally recognized and the most prestigious certification system for textile industry. The certificates are issued after an extensive audit by the Control Union. Obtaining this certificate means that the entire production process, from the cultivation of the cotton fiber through final processing into garments (including dyeing, printing, washing, packaging and distribution) was carried out in an organic, socially and environmentally responsible manner. It has additional requirements for the safety of workers and consumers, social criteria and chemical residues.

11. Complaints

  1. 1.       Complaints about the execution of the agreement should take place promptly, fully and clearly described and submitted to Orimpex BV, after the consumer has discovered the defects.
  2. 2.       Orimpex BV will reply to complaints within a period of 14 days from the date of receipt. If a complaint will take a foreseeable longer processing time, then Orimpex BV will reply within the period of 14 days with a message confirming receipt and indicating when the consumer can expect a more detailed answer.

12. Disputes

  1. 1.       Agreements between Orimpex BV and the consumer concerning these terms and conditions, only apply to the Dutch law.
  2. 2.       In case of explanation of the content and the intention of these terms and conditions, the Dutch version of these terms and conditions is leading.