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FAQ

For most of your questions we would like to point out the information you will find at the topics at the bottom of each page of the site, such as: Canboli, ordering, payment, delivery, change and returns, sizes, organic cotton.

 

How do I select the correct size for my child?
Canboli's sizes are based on age. Are you used to sizes based on length? To choose the correct size for your child, you will find information for comparison on the page 'Size Tables'.

 

What are the shipping costs?
The costs for shipping varies, depending on the volume and weight of your order and where to ship to. After you added your products in the shopping cart and you continue to the payment overview page, also the shipping costs are given. Before confirmation of the order by submitting your payment details, you can always cancel the order.

 

When will my order be delivered?
Your order will be shipped with 1 to 3 weekdays and depending on the destination you will receive it within 2 to 10 weekdays. Of course, it is also possible to deliver the package on a different address than the invoice address, you can fill out these details during the order process.

 

What payment methods are available in the webshop?
We accept paypal, IDEAL and bank transfer. For more information please see the page 'Payment Methods'.

 

Can I safely shop online?
Canboli works with a system that garantees to shop safely at our webshop. This system is called SSL (Secure Socket Layer) and secures all the information related to your payment. Your payment information is not at any time stored in our system.

 

How can I return an order or change a product?
Please see for this topic the page 'Return and Change'

 

This page is created to supply information and no legal rights can be obtained from this.